When we first moved into our beautiful house the Lord so
wonderfully provided for our work here in Malawi, it didn’t take very long for
me to realize we needed an eight foot ladder, because some of the ceilings at this end of the house are
ten and twelve feet high. Even being able to simply change a light bulb was not
otherwise going to be an option. There are many “hardware stores” in Zomba; I
would just put it on my long list of items to acquire, and get one in town as
soon as possible.
Not so fast! As I began my search for the ladder, along with
many other items we needed, I learned there is something uniquely different
about all the shops here, not only the hardware stores. Everyone has a niche in
what they offer for sale, and they don’t always follow a specific pattern.
There’s one shop that will sell mattresses, pillows, metal roofing sheets, and
nails. Another will stock plastic buckets and fertilizer. Still a third will
have screws and other fasteners, along with house paint.
A few weeks back, Phyllis and I were making our very first
run to Blantyre, some 65 kilometers away, and although we had a good spare
tire, I knew we didn’t have a jack. There are no service stations along the
way, and I knew I needed to get a jack before leaving Zomba. We drove into
Zomba and saw what appeared to be a large well stocked auto parts store, but
upon inquiring, the man behind the counter said he was sorry, but he didn’t
have one. We left, and walked across the street to a little music shop we had
never noticed before, where Phyllis was able to purchase a children’s Gospel CD
she had been hoping to find.
As we were walking back to our car, the auto parts man
called out to inform us that the store next to his has a jack for sale, so
relieved, we went over to his shop, and after he showed us a brand new scissor
jack, still in the box, told us the price in kwacha. After some quick
calculating I realized he wanted to sell me a fifteen dollar jack for the
equivalent of seventy six dollars! Although we’re surely not, we were being
pegged as rich Americans, and he was trying to make a week’s income on one
sale. As we said no thanks, and were high tailing it out the door, he told us
he could come up with a little better deal. “Double no thanks,” I thought.
Alas! I knew the answer. Although I would probably be
required to pay a little premium for his service, we walked into the bustling
Zomba Market, and up to the little hardware booth owned and run by energetic
young Yusuf. Whenever he sees us coming he lets out a big perfect toothed smile
and says “Hello George,” which he always spells Jogie on his sales receipt. I
said, “Yusuf, one day I will teach you how to properly spell my name,” then I
told him what we were looking for. He was off like a bolt of lightning, and
back with a shiny new jack within a couple minutes. We paid twenty seven dollars
and he even carried it to the car for us. I asked him if he just wanted to look
at my beautiful Mercedes. He laughed, and off we went.
A few weeks later, as we were rounding up everything Phyllis
and I needed to bring to immigration in order to get our visa extensions, we
spied a tiny shop bordering on the bus terminal, which offers passport photos
within “two minutes.” We parked the car, and walked over, but as we passed
through the front door, there stood a woman making French fries, and some sort
of deep fried pastries. Once we inquired, we were ushered into a little back
room, and one at a time, using a small digital camera, the proprietor proceeded
to take both of our pictures. He had them cropped, printed and cut down to size
on his truly world class paper cutter quicker than you could turn around.
Oh, back to the eight foot ladder! After several inquiries
over a week’s time, I was finally convinced that indeed, Zomba, the fourth
largest city in all of Malawi just did not have one for sale in any of its
myriad shops. Fortunately, Blantyre,
which is impressively dubbed the “commercial capital of Malawi” because of its vast
industrial and commercial base is within relative striking distance, I would
get one there at my first opportunity. One friendly hardware store owner, Mosh,
whom we had dealt on a number of issues, would gladly have one delivered to his
shop with one of his regular orders from Blantyre, and I would just pay a small
premium for the convenience. Being that our little Mazda wouldn’t be able to
haul it that seemed a plus for both of us.
After another ten days and three or four reminders and patiently
waiting for him to come through, I decided it was time to inquire of another
shop owner or two. Furcan and Aziz, the mattress and roofing materials store
owners, (the only connection I have come up with regarding the two product
lines, is that you lie on one, and under the other), said they couldn’t get us
one. Our landlord’s agent was heading down to Blantyre in his pickup truck, and
would be most happy to purchase one while there, and carry it back for us. No
problem. Well, almost no problem. The
Game Store, a division of WalMart; yes you read right, WalMart, didn’t have
them either. Oh boy!
I was beginning to learn that some things simply aren’t
available in Malawi, and people routinely find their way around this dilemma.
But exactly how was I to do that? Then came our big breakthrough! The fabric
shop owner, Imran, a man of Indian descent, born in Mozambique, and raised in
Malawi, knows everything about everything regarding commerce here. His brother
owns a shop in Blantyre, and he’ll find us a ladder, and then have it delivered
to Imran’s, shop and he’ll even drive it up the hill to our house once it
arrives in Zomba. For free! You can’t beat an offer like that.
A couple days later, as I entered Imran’s shop anticipating
the good news, he looked me in the eye, and informed me that there isn’t a
single eight foot ladder in all of Blantyre. I needed one, and knew in my heart
of hearts, that somehow, and relatively soon, my ladder would be at the house
doing that which I needed it to. But a paraphrase of a Yogi Berraism came to
mind, “It ain’t an eight foot ladder until it’s an eight foot ladder”. Then he
said the magic words: he could have his welder make me one using the same
design pattern of his six footer, and he would still deliver it up the hill to
us. It would have to be made of steel, which would be about ten times heavier
than the aluminum one I had hoped for, but did it really matter at this point?
When in Malawi, do…………….
Several days later, and through the gate came Imran with our
freshly painted battle ship gray steel ladder. One slight modification needed
for OSHA approval, not to mention our health and safety, and we’re in business.
It takes both of us to maneuver it from room to room; but, some otherwise
impossible jobs are getting done, and other items on our to do list will be
getting knocked off one at a time. That’s progress!
The story wouldn’t be complete without mentioning that on
our very next trip to Blantyre, there in one of the aisles at the Game Store
stood an eight foot aluminum step ladder with the words stenciled on both
sides, “Property of Game Store”. I can only assume they had it shipped in from
South Africa.